Privacy Policy
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book a retreat, or participate in our programs.
1. Data We Collect
We may collect the following personal data:
Name, contact details (email address, phone number, postal address)
Payment information (processed securely via third-party payment providers)
Information you provide through forms (e.g. bookings, contact, newsletter sign-ups)
Health-related information you voluntarily share that may be relevant for retreat participation
2. How We Use Your Data
Your personal data will be used for:
Processing bookings and payments
Communicating with you regarding retreats or related services
Providing personalized support before and during retreats
Sending occasional updates, newsletters, or offers (only with your consent)
Fulfilling legal or regulatory requirements
3. Legal Basis (GDPR/UK GDPR)
We process your personal data based on:
Performance of a contract (retreat booking)
Legitimate interests (customer communication, improving services)
Consent (marketing communications, optional health disclosures)
4. Data Sharing
We do not sell or trade your personal data. We may share data only with:
Payment service providers (for secure transactions)
Accommodation or retreat partners, only as necessary to deliver the retreat
Legal authorities, if required by law
5. Data Retention
We keep your personal data only as long as necessary for retreat delivery, legal compliance, or until you request its deletion.
6. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss. Payment information is never stored directly on our systems.
7. Your Rights (under GDPR/UK GDPR)
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent (for marketing communications)
File a complaint with your local data protection authority
8. Cookies & Tracking
Our website may use cookies or similar technologies to improve functionality and user experience. You can disable cookies in your browser settings at any time.
9. International Data Transfers
If you access our services from outside Bosnia and Herzegovina, please note your data may be processed in Bosnia and Herzegovina or within the EU/UK in compliance with GDPR standards.
10. Contact
For questions or requests regarding this Privacy Policy, please contact us:
info@aymdoo.com
AYM d.o.o., Muftije Numanagica 56, 71300 Visoko